Very occasional thoughts concentrating on the useful.

Friday, December 02, 2005

Cable "Broadband" scam

A few months ago we switched from Comcast cable internet to Verizon DSL.

Surprisingly, Verizon's service over the puny DSL regular-phone line was faster, cheaper, and much more reliable than Comcast's service over cable. Furthermore, Comcast's customer service had considered it "normal" that the cable modem they supplied had to be unplugged and plugged back in a few times a day to keep it working. (Comcast calls this annoying procedure "power cycling".) Note that unplugging a cable modem is annoying and difficult if you want to share Wi-Fi with a neighbor, or if the cable modem is in a housemate's bedroom.

I did a little research on the web, and it appears that although cable modems certainly can (and should) surpass DSL in speed. However, Cable providers can never-the-less cheat customers with crappy, slow, and expensive service inferior to DSL.

1 Comments:

Anonymous Anonymous said...

http://www.dailynexus.com/opinion/2003/5982.html

11:32 PM

 

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